If you do not receive
a confirmation or notification email

  • Check to see if the email is delivered to a different folder than the reception box, such as a spam folder.
  • Check if there is a filter set for spam email
    Enable to receive emails sent from the "@cpel.jp" domain, Alternatively, please configure settings to allow the email address "no-reply@cpel.jp".
  • Check whether domain-specific reception is set.
    If you have set up domain-specific reception, please allow "@cpel.jp"
  • Check if you have set up to refuse to receive emails with URLs.
    If you are refusing to receive emails with URLs, please change your settings to allow them.
  • If none of the above reasons apply
    If you do not receive it within an hour, please contact us at this email address【information@kenkyusho.co.jp

    At that time, please let us know your name, phone number, registered email address, and inquiry details.